Help & Support
Does Crash Assist detect all types of accidents?
The feature was designed to detect moderate to severe collisions. Its algorithm is constantly updated and improved to maintain its accuracy and precision. An accident at a low speed, a minor collision, or one that occurs within the first kilometre of a road trip may not be detected by Crash Assist. But don't worry – you'll still have access to all Crash Assist options even if that kind of accident happens to you.
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Related questions
- Can I use assistance options even if Crash Assist has not detected an accident?
- Do I have to sign up for Smarter ride to receive Crash Assist?
- Does Crash Assist work on all types of devices?
- How can I take advantage of Crash Assist?
- How do I activate and deactivate Crash Assist?
- How does Crash Assist work?
- I was involved in an accident, but it wasn’t detected by Crash Assist. Why not?
- Is there an additional charge for Crash Assist?
- What do I do if an accident was mistakenly detected?
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