Help & Support

What are my obligations when I make an auto insurance claim?

When you make a claim, there are six important responsibilities to remember; these will help smooth the claims process, but also keep your coverage in good standing:

  1. Let your insurer know of an accident or claim promptly
  2. Give the required information about the claim and about those involved
  3. Forward all legal documents, claims, correspondence to the insurer
  4. Don't assume liability
  5. Don't interfere with the claims procedures
  6. Be completely honest -- both on your application and when making a claim

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Disclaimer

Servus Insurance Services | Home and Auto ("SISHA") is a tradename for belairdirect Agency Inc., used under license, and is not a subsidiary of Servus Credit Union. This is not a solicitation by Servus Credit Union. Home and auto insurance is underwritten by Belair Insurance Company Inc. Services provided by belairdirect Agency Inc. ®belairdirect is a registered trademark of Belair Insurance Company used under licence.